There are a lot of people confusing a good manager with a good leader.
A good leader it would always be a good manager, but a good manager it would not always be an effective leader.
The differences between them are:
? A manager:
• Plans the details
• Trains employees
• Sees a problem
? A leader:
• Bents the directions
• Spur employees
• Sees opportunities
In this case study we have three different supervisors: Art, Bob and Carol.
Art is the supervisor of the 1st shift. Employees describe him as a hands-on person type of a leader. He is involved in his work and always following the procedures. The employees from the 1st are negative about his straightforward and repetitive work, is monotone. On breaks they complaining about doing the same repetitive work every day, makes them bored. They believe that Art does not understands this situation.
Bob is the supervisor of the 2nd shift. Bob enjoys his work and he wants that all the employees on the 2nd shift feel the same. He is an orientated-person supervisor described by his employees as a genuine and caring person. Remembers every day his employees birthdays and takes care of their accomplishments. Bob’s personality, absenteeism and turnover are high on the 2nd shift, the jobs are not made properly and the other employees (from other shifts) always complain.
Carol is the supervisor of the 3rd shift. Her style is different: se has meetings in which speaks with employees and resolves their problems, helps them do the job, explain them everything, spends time helping them on their personal goals.
Employees like work with her, and describe her as being parent, coach, and manufacturing expert.
The only problem on the 3rd shift was when they rotated the shifts, and they couldn’t adapt on other shifts.
All of the three leaders should evaluate their work and try to adjust the thinks that are missing from their training.
The Path-Goal Theory is based on motivate followers to achieve the goals. If they will be positive, they would be highly motivated to do their jobs, their tasks.
According to the Path-Goal theory, Art follows the Directive leadership style, Bob follows the Supportive leadership style and Carol follows all the principles of the path-goal theory.
The Administrative Theory, by Henry Fayol is a model which shows how management interacts with employees. This theory we can use as a guide to productively manage staff. This theory has 5 ways to control and plan productivity: Planning, Organising, Commanding, Coordinating and Controlling.
The Theory of Leadership Styles says that leadership styles can be: authoritarian, democratic and “laissez-faire.” According to this, we have two criteria: By leadership style: democratic, authoritarian, neutral leader. By the role in the leadership process: formal and informal leader.