Netiquette is defined as the moral way to go about communicating through the means of the internet. The article ‘Netiquette Rules: The Right Way to Send Business Emails’ by Scott Steinberg gives very insightful tips on how to professionally go about business emails. We first learn how sending emails is still very popular today despite the fact that texting is currently one of the most “high-tech” ways of communication. According to the author, “300 billion emails are estimated to be sent every day.” With that being said many people such as mangers or business owners don’t know how to send out emails ethically (Netiquette), this can be very critical. Steinberg stated that “Tone, context and subtle nuances are easily lost in translation when sending business e-mails.” This is something very important that stuck out to me , this is important because you don’t want to send a message that may be misinterpreted by the reader and cause a misunderstanding. The author even expressed how in some cases just calling the individual may be the better route as a mean of communication. The whole point of Netiquette is to set guidelines as to how to properly handle this tech savvy business world that we are currently living in. All in all, things go much smoothly with proper Netiquette and going about business emails properly helps ones image to not be tarnished.